Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center Section

  • The Help Center built into our Website Control Panel features a collection of help articles and frequently asked questions. Aimed at resolving any common problem that you could come across, they are contributed by our support team of practiced technicians.

  • Top quality support service
  • Tutorial Videos

  • For those of you who would rather learn how to resolve a common issue by watching a video lesson, we’ve added a collection of video tutorials to our Website Control Panel. All the educational video clips are concise and easy to understand. They offer you visual presentations of different web site management tasks.

  • Intuitive help center
  • A 60–Minute Response Guarantee

  • We back up all our semi–dedicated servers with a 24x7 technical support service and a 60–minute support ticket response guarantee. Our skillful tech support engineers will be online for you day and night to attend to your questions and to sort out any issue that you could possibly chance upon. Simply send a customer support ticket from the Help Center and we will respond to you in a flash.