Customer Support Channels
A 1–hour Response Guarantee
Our company offers a 1–hour answer warranty with all our shared hosting packages packages, meaning that each support request you submit is going to be answered to in only an hour max. Our support team members are educated to immediately deal with any situation and to give you quick advice on any trouble that you possibly have.
A Top–quality Support Service
Get in touch with us at any time required. Our staff of employees will undoubtedly be on the web for you 24x7x365 to reply to all of your inquiries and to handle any problem that you may have. You also can post a customer assistance ticket from the Number One Hosting Website Control Panel or send us an e–mail message any time. In addition, on business days, you can ring us or use the online chatting service.
An Intuitive Help Section
We have built–in an extensive know–how base into the Control Panel so as to get convenient step–by–step guidelines whenever you want. Each area of the Control Panel possesses its own contextual help area displaying a list of how–to posts. We have also prepared videos to present you with a better idea of the simplest way to carry out any presented process.