Assistance Channels

  • 1 hour ticket response time
  • A 60 minutes Inquiry Response Guarantee

  • Our crew of qualified professionals will try their best to respond to your help inquiries within up to 1 hour. If, however, the difficulty you have come across needs help from our Admin =Dept,= we will send the ticket to the administrator on duty and will write a reply to inform you.

  • Top quality support service
  • Expert Technical Support Service

  • We will offer you 24/7 technical assistance through a super–fast ticketing solution incorporated into your Control Panel. You may write to us whenever you want about any of the packages that come pre–installed on your virtual server, including the desired Linux OS, the server administration panel and our in–house created Website Control Panel.

  • Intuitive help center
  • An Informative Help Zone

  • An extensive and constantly updated articles base is included in our in–house built Website Control Panel. It gives you quick tips about how to conduct all the standard site management jobs. The Help section provides descriptive how–to tutorials and step by step video tutorials. You can open the Help area by pressing the Help or Video buttons in the top right part of each Control Panel section.