Q: Why do I need to transfer my website? What does web site migration entail?
A: The website migration service on offer at Number One Hosting is entirely free of charge and consists of transferring all your files, databases and e–mails from your current provider to your new web hosting account with us. We will also update all the settings necessary for your web sites to be completely operational on our state–of–the–art cloud hosting platform.Our techs are completely capable of transferring any kind of site. With years of practical experience behind their backs, they are well–versed in the inner workings of our cloud hosting platform, our Control Panel as well as all other popular Control Panels. For them, moving a custom–built app with many custom libraries is as easy as transferring a plain WordPress–based blog.
Q: How long will it take for my site to be migrated to your platform?
A: There are many variables to keep in mind – the total amount of web files, the size of the database, the complexity of the site itself and the present workload of our website migration experts, etc. However, we do our very best to carry out all website migrations within a 48–hour time period. Smaller–sized websites are transferred faster – usually in under 24 hours.
Q: What details will I have to give to your Website Migration Department?
A: We do not request any sensitive information. We will need, however, the login information for your old hosting account along with the name of the website that you need to transfer.
Q: I give you access to sensitive data. How can I be sure that you won’t abuse it?
Q: Will there be any downtime for my web site?
A: Nah. Your site will continue to be fully operational during the migration. Once everything is completed on our end, we will tell you so that you can preview it and check for problems. If everything’s okay, all you will need to do is change your domain name’s DNS settings.
Q: Will my present web hosting provider need to provide any information/help?
A: No. We’ll never get in touch with your web hosting provider about anything at all. They will not be aware of the website transfer either.
Q: Does it make a difference what platform my current hosting provider is using?
A: We support all Linux–powered hosting platforms. Essentially, if we can access your Control Panel, we’ll be able to migrate your website.The only platforms that we do not support are closed–source site creation platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.